Board of Medicine FAQs

The Board of Medicine is composed of 11 volunteer members: six physicians, one physician assistant (PA), three non-physician public members, and the Commissioner of Health and Human Services or the commissioner's designee. Board members are appointed by the Governor with the advice and consent of the Executive Council and serve up to two five-year terms.

Anyone, including a patient, family member or concerned friend, may file a complaint with the Board of Medicine. A complaint may involve substandard care, practicing medicine while impaired by alcohol or drugs, engaging in dishonest or unprofessional conduct, and other issues. For instructions on how to file a complaint, see next faq.

New Hampshire law states that "No civil action shall be maintained against…any…person for or by reason of any good faith statement, report, communication or testimony to the board." (New Hampshire Revised Statutes Annotated 329:17,IX). In other words, you are protected if you make a complaint honestly and in good faith.

A copy of your complaint will be sent to the physician or physician assistant for his or her response. The physician/physician assistant has 30 days to respond to the complaint. If necessary, the Board's investigator will obtain the relevant medical records.

The Board might vote:

• To take no further action. If, in reviewing the complaint, response, and necessary medical records, the allegations do not rise to a violation of the Board's statutes, the Board's rules, or the AMA code of Ethics, the Board must dismiss the complaint.
• To issue a Letter of Concern. The law states: "The Board may issue a non-disciplinary confidential letter of concern to a licensee advising that while there is insufficient evidence to support a disciplinary action, the Board believes the physician should modify or eliminate certain practices, and that continuation of the activities which led to the information being submitted to the Board may result in action against the licensee's license. This letter shall not be released to the public or any other licensing authority, except that the letter may be used as evidence in subsequent disciplinary proceedings by the Board." (New Hampshire Revised Statutes Annotated 329:17,VII-a). In plain terms, this letter is not an actual disciplinary action, not public, not a fine, not a reprimand, but is a letter warning that a doctor's practice is possibly a problem, and that he or she should modify those practices. No one (including you) except the doctor and the Board knows of this letter, and it is not posted on the Board's website, nor made public to anyone who asks. It is not sent to the National Practitioners Data Bank. However, this warning is taken very seriously by doctors, and all letters of concern remain in the doctor's file at the Board of Medicine.
• To take public disciplinary action. The Board then directs its lawyers (Hearing Counsel) to draft a Notice of Hearing which the Board then publicly issues. After holding a hearing, the Board makes a finding of whether the licensee violated a statute or rule. If so, the Board may impose disciplinary action. Disciplinary action may consist of a reprimand, suspension or revocation of license, fine, remedial education, or any one or more of the other actions available to it by law. At any time during this process, the doctor may negotiate a public settlement agreement with the Board's Hearing Counsel, but all settlement agreements must be brought before the Board for approval before they become final.

The Board will mail you an acknowledgement that your complaint has been received, and you may call any time to check on the progress. If the Board votes to issue a Notice of Hearing, you will receive a copy of the Notice. If no action is taken, or if a Letter of Concern is sent to the physician/physician assistant, you will be informed only that the Board has investigated the complaint and this investigation did not result in a formal disciplinary action against the licensee. Unless the Board makes an affirmative finding that the complaint is unfounded in accordance with Revised Statute Annotated 329:17,XIII, the complaint will remain in the licensee's file and may be re-examined in the future for a pattern of conduct.

You may call or email us to inquire. The Board's vote to take no further action or to issue a Letter of Concern, is not made public. However, you will be informed in writing that the Board has investigated the complaint and this investigation did not result in a formal disciplinary action against the doctor. The Board's vote to take disciplinary action becomes public after either a Notice of Hearing is issued or a Settlement Agreement is approved by the Board. Before a Settlement Agreement is presented to the Board, Hearing Counsel will contact the complainant for input. Please note that only the complainant will be contacted for input before a settlement agreement is presented to the Board. This means that if the Board has commenced an investigation against a licensee due to the superior court notifying the Board of a court action, there would be no complainant on file with the Board and thus input will not be sought prior to settlement agreement presentation.

The Board meets monthly. Its regularly scheduled meetings are usually the first Wednesday of the month.

Yes, any member of the public is welcome to come to the public portions of the Board of Medicine meetings. The Board's meetings commence at 9 a.m., but non-public agenda items are attended to first and the public may not attend that portion of the meeting. The morning portion of the Board's meeting is reserved for reviewing Reports of Investigation and non-conforming license applications. The public portion of the meetings commences generally at 1 p.m. As discussed below, members of the public may not address the Board at Board meetings.

Anyone may attend the public session in the afternoon. If you wish to address the Board of Medicine you may present your request in writing to the president of the Board at least 5 days prior to the Board meeting. The Board will not entertain requests to speak to the Board about matters involving complaints, as this would not be allowed by law.